Terms & Conditions

Please see all information below regarding ordering, payment, shipping and returns/exchanges. If you can't find the information you're looking for please get in touch.

  • To cancel a recent order please contact us via email hello@socialsnackinghouse.com in the shortest time possible. We will make every effort to accommodate your request. We are unable to cancel or change requests once the order has been printed.

  • You can choose between our partner payment systems; Apple Pay or Stripe.

    We accept Visa, MasterCard and American Express for online orders only.

  • We do our best to ensure original timing estimates are met, but cannot be held responsible for any delays caused by third parties, bad weather conditions or events outside of our control.

    If you experience any issues, please do contact us at socialsnackinghouse@gmail.com.

    We offer free delivery to all our clients in the UK. 

  • Please inspect your purchase immediately upon delivery.

    If there is a problem with your order you must email us at socialsnackinghouse@gmail.com within three (3) days of receipt.

    Returns are only accepted if the item is faulty. To return, all items must be in original condition and in the original packaging including the original receipt within 14 days. Once faulty items are received and confirmed, we will refund items via the original payment method. Shipping and Delivery Service charges are not refundable.

    You will be responsible for outbound and return shipping and delivery charges. A traceable return shipping method is required (Royal Mail, FedEx, UPS, etc). We cannot be held responsible for items lost or damaged in transit.